Terms of Service
Last updated: September 1, 2024
These Terms of Service ("Terms") govern your use of Transket's services. By accessing or using our services, you agree to be bound by these Terms.
1. Introduction
Welcome to Transket, a product of Righteous Global Inc. ("Company"). Our comprehensive business communication platform, accessible at transket.ca ("Platform"), is designed to help businesses connect with their customers through a single, unified interface, making communication efficient and seamless. By accessing or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.
2. Scope and Usage
Services Provided: Transket offers a range of services designed to facilitate business communication, including messaging, campaign management, and customer interaction tools.
User Eligibility: To use our Service, you must be at least 16 years old and capable of forming a binding contract with the Company. By using our Service, you represent and warrant that you meet these eligibility requirements.
Acceptable Use: Users must use the Service in compliance with all applicable laws and regulations. Prohibited activities include unauthorized access, using the Service for illegal purposes, spamming, and violating others' rights.
3. User Responsibilities
Account Information: Users must provide accurate and complete information during registration and keep their account information up to date.
Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Users must promptly notify us of any unauthorized use of their account.
Compliance: Users must comply with all applicable laws, regulations, and these Terms of Service. Users must not engage in any prohibited activities as specified in our Acceptable Use Policy.
4. Service Access and Use
Subscription Plans: Transket offers various subscription plans, each with specific features and pricing. Detailed information about our plans is available on our website.
Payment Terms: Users agree to pay all fees associated with their subscription plan. Payments are due in advance, and users authorize us to charge their payment method for the recurring subscription fees.
Refund Policy: Refunds are not provided except as required by law or at our sole discretion.
Changes to Pricing: We may change the pricing of our subscription plans. Users will be notified of any changes, and continued use of the Service after the effective date of the changes constitutes acceptance of the new pricing.
5. Privacy Policy
Data Collection: We collect personal information as outlined in our Privacy Policy, including information provided by users during registration and data collected automatically during use of our Service.
Data Usage: We use collected data to provide and improve our Service, communicate with users, and ensure security and compliance.
User Consent: By using our Service, users consent to the collection and use of their data as described in our Privacy Policy.
Data Protection: We implement security measures to protect user data. More details can be found in our Privacy Policy.
6. Liability Limits
No Warranties: Transket provides the Service "as is" and "as available" without any warranties or representations, express or implied.
Limitation of Liability: In no event will Transket be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Service. Our total liability for any claims related to the Service will not exceed the amount paid by the user to Transket in the 12 months preceding the claim.
Exclusions: Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to all users.
7. Indemnity
User Indemnification: Users agree to indemnify, defend, and hold harmless Transket and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with their use of the Service or violation of these Terms of Service.
8. Governing Law and Dispute Resolution
Applicable Law: These Terms of Service are governed by the Province of Ontario, Canada, without regard to its conflict of law principles.
Dispute Resolution: Any disputes arising from these Terms of Service, or the use of the Service will be resolved through binding arbitration conducted in ADR Chambers in Toronto, Ontario. Users agree to waive their right to a trial by jury or to participate in a class action lawsuit.
Opt-Out: You may opt out of arbitration by sending written notice to 510,1185, The Queensway, Etobicoke, Ontario, M8Z 0C6 within 30 days of accepting these Terms. By using our Service, you agree to these terms. If you do not agree, please do not use our Service.
9. Changes to Terms
Right to Modify: We reserve the right to modify these Terms of Service at any time. Users will be notified of any changes through our Platform or via email.
Notification: Continued use of the Service after the effective date of the changes constitutes acceptance of the new terms. We encourage users to review these Terms of Service periodically.
10. Contact Information
Customer Support: For any questions or concerns about these Terms of Service, users can contact Transket customer support.
Official Address: 510,1185, The Queensway, Etobicoke, Ontario, M8Z 0C6
Thank you for using Transket. We are committed to providing a secure and efficient business communication platform. If you have any questions or need further assistance, please contact us.
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